Dedicated Dial shop:Owner of a dedicated Dial Shop
  • Customer can make calls by dialing from your dial shop with a destination number.
  • Call recording through dial shop software, running on your operator's PC records the CDR for the call
  • Gateway sends the call over the Internet that was configured in the software for the calls destination
  • Destination are configured in the carrier software, when gateway sends the calls over Internet
  • Whenever calls terminates at the operator's dial shop have the ability to record CDR for all the calls for business and reporting analysis.
  • Destination calls are routed by carriers website
 
Sparkle Hosted Dial shop:Owner of the dedicated Dial Shop
  • Customer can make calls by dialing from your dial shop with a destination number.
  • Gateway forward the call over the Internet to the carrier hosting on your dial shop services
  • Calls are routed to the destination through the carrier hosting and have the ability to records for the calls in the system
  • Calls are terminated in the dial shop, the operators can log into carrier website to retrieve the CDR and invoicing recording information for that call.
  • By log into this website can modify or define services and then according to this can generate a reports.
 
Sparkle Advanced Dial Shop Solution:You are the owner of a hosting dial shop service
  • Have the ability to manage multiple clients hosting call shop services , Each clients gateway configured to yours
  • Enjoy many Dial shops and services with own gateway assigned from which you can offer services to your clients. A call can be dialed from any of your client's Dial Shop. Call routing is achieved using Gateway assigned to you.
  • Sparkle specialized software records all of the CDR data which passes through the Gateway. This software will be used for billing your client call details and also for modifications in any call rates, logs etc.
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