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In Today’s industries, organisations are facing the challenge of replacing their outdated business phone systems. At the same time, they see this changeover as an opportunity to support remote and mobile workers and integrate their software applications to fully benefit from their investment in technology.

Sparkle Hosted Unified Telephony is the platform for the next generation of mobility and collaboration services. Sparkle offers features that can result in significant improvements to your business efficiency, cost control and customer service.

Sparkle enables voice and data communications to be channelled across a single platform, combined with QoS Broadband it has the ability to deliver the full benefits of convergence even to your remote locations.

Sparkle: the fully featured Unified Communications platform, is more than just a dial tone. It lays the foundation for integration into enterprise applications like ERP and CRM. It’s the cornerstone for other services in a Unified Communications environment and offers advanced communication features to your employees:

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Streamlined working

Your staff can have access to personalised features including secure enhanced messaging and online directories that can speed up their productivity, increasing your operational efficiency.

Integrated applications

Integrated desktop applications can allow your on-site and remote workers access to your corporate resources, business intelligence and collaboration tools

Improved collaboration

Shared, real time access to a common set of applications means your geographically dispersed staff will be better equipped to develop ideas, make decisions and work together online. Staff can connect with their smartphone, PDA, PC or laptop, and get instant access to their usual features and applications

Improved communications

By enabling applications such as unified messaging and presence, your staff can find and contact associates quickly and easily.

Sparkle Business Telephony features

  • Do Not Disturb
  • Call Parking
  • Fax To Email
  • Call Barge
  • Group Pickup
  • Call Hunting
  • Hold Music
  • Personal Speed Dials
  • Custom Caller ID

  • Custom Line Appearances
  • Audible & Visible Signals (MWI)
  • Voicemails, Voicemail To E-mail
  • Client Privacy caller ID Presence
  • Attendant Console
  • Extension Mobility
  • Mobile Connect-single Number Reach
  • Conferencing AD-hoc and Meet-Me
  • Extension Billing with Call Details

User Web Portal Features

  • Call Screening
  • Setup Of Meet-Me Bridge
  • Check Voicemail And Forwarding To Email.
  • Configure Call Forwarding Rules