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VoIP DID Number
 Latest Offers :
Uk Budget Plan £5.99/month,USA & Canada Budget Plan £7.99/month,New Zealand Budget Plan £5.99/month,Uk Unlimited Plan £21.99/month
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DID Number
  Call Parking
Call parking allows users to put a conversation on hold and then resume it from a different handset/extension.
  Music on Hold
If you put a caller on hold, the caller will hear music. Planet Convergence will provide the Default and Custom Music on Hold.
  Abbreviated Dialing
Instead of dialing a full phone number, we can cut and assign only 3 numbers, this way we can make calls easily.
  Call Queue
Call queue is like a phone waiting room, allowing calls to wait for an available agent. Announcements can usually be set, to tell a caller their position or wait time.
  Group Pickup
Group Call Pickup is a feature that allows a user to answer an incoming call that rings on a telephone, other than the user?s own phone.
  Call Transfer
Enables a user to relocate an existing call to another phone or mobile, by using the transfer button and dialing the required location number.
  Three way Calling
Enables a user to make a three-way call with two parties, in which all parties can communicate with each other.
  Do not Disturb
If you enable Do Not Disturb, all incoming calls will be blocked, and the calls will go straight to voicemail. Enabling a Do not Disturb feature will turn off all audible and visual notifications of incoming calls, and disables your phone from ringing. Note: DND will not affect Intercom calls.
  Multiparty Conference
Conference features allow users to join in on a conference call any time, without the hassle of having to make specific arrangements in advance. Whether you want 3, 4 or more, all callers can communicate together.
  Auto Attendant
Auto Attendant allows callers to be transferred to an extension without the intervention of an operator (typically a receptionist). Auto Attendant will offer a menu system ("for sales, press 1, for service, press 2, etc.).
  Follow Me
The user is assigned a virtual number. When that number is dialed, the server routes the call through a defined list of numbers given by the subscriber from where he can be reached. The numbers may be called simultaneously or sequentially, until the called party responds from one of the numbers in the defined list.
  Voice to Email notification
When a new voice message arrives in your IP phone, either a short notification or a complete voice message (a .WAV sound file in an email attachment) can be forwarded to the user?s external email (e.g. on your company?s email server). This feature allows you to be notified if anyone has called you while you were away.
  Voicemail
Our integrated UM (Unified Messaging) server allows the caller to leave a voice message, when our subscriber is not able to attend to the call, or during a Power or Network outage.
  Fax to Email
When the outside person send a FAX to the Fax DID that can be received by our Planet convergence media server and then sent to the Fax user, if the fax machine is down or busy then the user can receive fax to the specified email, usually as a PDF attachment.
 
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VoIP DID/DDI.

DID is also known as Direct Inward Dialing numbers. Internal VOIP numbers or Account numbers cannot be called from any PSTN numbers. For eg: Mobile or landline number. Using a DID anywhere from the world you can get connected. Whoever wants to reach you through a mobile or landline number will dial this DID number. This number will serve as calling number and will be visible for your customer or any outside person. There are different types of DDI which will suits to different customer needs

  • UK (Local DDI)
  • UK Toll Free
  • US and US Toll Free
  • FAX DDI
  • International DID
Additional Channels.

In order to increase the inbound capacity of your DIDs, you can buy additional voice channels (flexible or dedicated) and assign your DIDs to the channels. These additional channels allow you to receive a higher number of simultaneous calls on specified DIDs. As an example a small call center company purchasing three DID?s and subscribing fifteen channels (On an assumption of not more than fifteen connections summing up both incoming and outgoing call connections)

Virtual DID.

You can Stay Close to your Customers, business partners, family and friends having a local DID number in their location. Forward and receive the calls wherever you want, in your office, home, or mobile, anywhere in the world.

All incoming phone calls to Virtual DID number forwarded to any other city phone number, mobile phone number or via internet on VoIP phone, specified by the client. You no need to provide your actual Mobile number since the person who calls you know only the DID number. This will also let you to utilize many features like Time of day setting, Incoming Call Control, Follow Me and so on?

Toll Free DID.

Toll-free numbers allow callers to reach businesses and/or individuals without being charged for the call. The charge for using a toll-free number is paid by the called party (the toll-free subscriber) instead of the calling party. Toll-free numbers can be dialed directly to your business or personal telephone line.

Fax DID.

When the outside person sends a FAX to the Fax DID that can be received by our Planet Convergence server and then sent to the Fax user, if the fax machine is down or busy then the user can receive fax to the specified email, usually as a PDF attachment.

If user don?t have Fax machine Planet Convergence server will receive your fax and your FAX will be forwarded to the specified email as a PDF attachment.

Add on Package?s  and Prices:
 
Packages Charges Name Charges
DID along with 200 Minutes free for USA, Canada and UK LL call per month
Activation (onetime)
Monthly rental per DID
UK or USA = 10 £
International = 15 £
UK or USA†= 10 £
International =†15 £
Virtual DID ( Not configured on Phone)
Activation (onetime)
Monthly rental per DID
UK or USA = 8 £
International = 15 £
UK or USA =†7 £
International =†15 £
Conference (One DID inluded,Multiparty,Meet-Me)
Activation
Monthly rental per DID
UK or USA = 8 £
International = 15 £
UK or USA =†8 £
International =†15 £
Efax (Incoming Only) with DID
Activation
Monthly rental per DID
UK or USA = 8 £
International = 15 £
UK or USA = 8 £
International =†15 £
Auto Attendant with DID
Activation
Monthly rental per DID
UK or USA = 10 £
International = 15 £
UK or USA =†8 £
International =†15 £
Auto Attendant with out DID (used with existing package )
Activation
Monthly rental for Support
8 £
5 £
     

* For a customer who maintains high volume of call† every month can contact Planet †Convergence sales team to get their free bonus minutes or discount in charges
* Customer opting for bundled feature package
* All charges are with Support
* All charges are without VAT

For all countries call rates please refer A to Z call rates toll free. A to Z call rates local.  
 
 
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